About Me
Over the years, I adapted many workflows and my working style to effectively collaborate with founders, CEOs, CTOs, Product Managers, Researchers, Subject Matter Experts, Customer Success, Legal Teams, etc, and of course countless clients and customers.
I have experience with data visualization, AI, content recommendations, e-commerce, health/fitness, fintech, and internal tools. On top of all that, I am enjoyable to work with! Just ask anyone who has been on my team!
I am invested in the long term success of the product and the team. I have the speed to get ramped up and making impact immediately, the agility to gain context from diverse sources, the focus to prioritize for complex projects, and ultimately the versatility to address needs before they even arise.
My Work
I led a product design vertical in all of the companies that I have worked in, from early stage startups to established corporations, creating new products or features from the ground up and essential redesigns of legacy products.
I can be both hands on and high level since I am experienced with wearing many hats, covering gaps, preventing bottlenecks, and anticipating changes to workflows and priorities as the product rapidly grows. View my projects to see how I helped companies both large and small.
 United Airlines: APISAgility: Overhaul of a Critical and Highly Regulated Workflow |  Earnest LLC: Rate CheckCollaboration: Cross-functional Co-Creation Workshop for Seasonal Product |  Kickoff: Auto-schedulerAdaptability: Automation Tool for Businesses in a Two-sided Marketplace |  Giant Eagle & Getgo: Visual RedesignsFocus: E-commerce Visual and Interaction Design Capsules |  Giant Eagle: Arrival DetectionSpeed: Rapid Redesign During Shelter in Place |
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Strategic Feedback & Design Execution
Design audits to improve clarity, usability, and impact. Hands-on support for co-design facilitation, prototyping, and UX/UI refinement.
User Research & Validation
Research planning for customer discovery, usability testing, and AB testing to ensure your product or feature is aligned with user needs.
Product & Impact Strategy
Product roadmap and service blueprint development integrating business goals with impact metrics, including pitch deck refinement.
Design Leadership & Operational Scaling
Fractional Head of Design & Research to support building your team, establish scalable processes, and set quality standards for long-term growth.
Brian Marzullo - Giant Eagle
"Jean's exceptional skills and dedication successfully launched two groundbreaking mobile apps...Both applications surpassed the milestone of 1 million downloads and maintained an outstanding 4.9-star rating."
Jason Branch - Earnest LLC
"Jean is a strong advocate for user perspective constantly leading user research and cross functional initiatives to include the client perspective. Her efforts led to major redesign of our loan application flow and conversion wins."
Yoshimitzu Funabashi - Crossing Minds
"[Jean] has a talent for transforming abstract user insights into tangible, impactful design solutions...Her effective communication not only enhances our product development process but also brings confidence within the team, ensuring the creation of a stellar product.